Terms & Conditions
We reserve the right, at our discretion, to change these terms on a going-forward basis at any time. Please check these terms periodically for changes. If a change to these terms materially modifies your rights or obligations, you will be required to accept the modified terms in order to continue to use the service. Material modifications are effective upon your acceptance of the modified terms. Immaterial modifications are effective upon publication. We will not be liable if, for any reason, this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
The domain name is a site operated by SuperClan LLP, a company incorporated under laws of India with our registered office at GALA NO. 1 - UNIVERSAL INDUSTRIAL ESTATE, NEAR ECO SPACE IT PARK, MOGRA PADA, ANDHERI (EAST), MUMBAI – 400069
SuperClan is an online retailer of apparel and lifestyle products offered at great values to the consumer. Further, the service is an E-Commerce platform that also allows fans to purchase merchandise relating to artists and influencers they admire. It allows customers to purchase a variety of products.
- Account and Registration
To access most of the features of the service, you must register for an account and become a member. When you register for an account, you may be required to provide us with some information about yourself, such as your email address or other contact information. You agree that the information you provide to us is accurate and that you will always keep it accurate and up-to-date. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
- Order Processing and Fulfilment
All purchases of merchandise from SuperClan are made pursuant to a shipment contract. This means that the risk of loss and title for merchandise pass to you upon our delivery to the carrier of the applicable merchandise.
You are responsible for payment of all shipping charges, both for initial purchase of any merchandise, as well as shipping charges for returns. SuperClan does not take title to returned items until the item arrives at our warehousing center. SuperClan only accepts returns of unused items that are shipped back to SuperClan in the condition in which they were delivered, with proof of purchase, within 7 days of delivery of the merchandise to you. If the merchandise is not returned in the condition it was sent to you, SuperClan reserves the right not to refund you for that purchase. Clearance merchandise, gift certificates, personalized items, and items marked “non-returnable” or “final sale” (as indicated on the product page before placing your order are not eligible for return.
- Third Party Websites and Content
SuperClan provides tools through the service that enables you to export information, including user content, to third party services, including through features that allow you to link your account on SuperClan with an account on the third party service, such as Instagram, or Facebook, or through our implementation of third party buttons (such as “like” or “share” buttons). These are only for sharing and/or listing purposes and we take no responsibility for the third party websites and/or their content listed on our website (superclan.co) and disclaim all our liabilities arising out of any or all third party websites.
We disclaim all liabilities and take no responsibility for the content that may be posted on such third party websites by the users of such websites in their personal capacity on any of the above mentioned links for sharing and/or listing purposes as well as any content and/or comments that may be posted by such users in their personal capacity on any official webpage of SuperClan on any social networking platform.
- Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the colour of the items. Your items may vary slightly from those images. SuperClan further does not warrant that product descriptions or other contents of the service is accurate. All sizes and measurements of items are approximate; however, we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible. If any merchandise offered by SuperClan is not as described, your sole remedy is to return it in unused condition in accordance with SuperClan’s Return Policy.
We ensure that all details of prices appearing on the website are accurate; however, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and are in no way available for resale.
Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.
SuperClan delivers to Users/Customers all over India. You will be given various options for delivery of items during the order process. The options available to you will vary depending on where you are ordering from. An estimated delivery time is displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by email or SMS. We try to make delivery of products as simple as possible. However, we will not be able to compensate for any mental agony caused due to delay in delivery.
Ownership of the product will only pass to you/Customer when we receive full payment of all sums due in respect of the Products, including delivery charges.
- Intellectual Property Rights
Any and all intellectual property rights in connection with the products shall be owned absolutely by the Company.
- Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.
You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
- Violation & Termination
You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
IN NO EVENT WILL THE COMPANY OR ITS REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE SUPERCLAN PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE, EVEN THOUGH THEY CLAIM TO BE A SUPERCLAN.COM EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.
If you have any questions, comments or requests regarding our Terms of Service or the website, please contact us at firstname.lastname@example.org